Thailand's Competition Commission Delays Fee Hikes for Six Major Digital Platforms Amid Rising Complaints

Key summary

The Office of the Competition Commission (OCC) has utilized Section 60 of the Competition Act to order six major digital platforms—three ride-hailing services and three e-commerce sites—to suspend fee increases for six months, starting late August and extending through February. This measure follows a surge in complaints regarding unfair practices such as forced use of affiliated logistics, mandatory participation in promotions, reduced visibility for competitors, and self-preferencing. The OCC is simultaneously developing long-term regulatory frameworks, including new guidelines on market definition for digital ecosystems, a Code of Practice for fair trading, and tiered supervision based on market power, aiming to balance innovation with fair competition.