ServiceNow Unveils EmployeeWorks AI Harness v3 and ToolSmith for No-Code AI Agent Creation
TechTalkThai
Key summary
ServiceNow has launched version 3 of its employee-centric AI harness within EmployeeWorks, enabling staff to build and customize AI agents without writing code. The update introduces ToolSmith, a development environment allowing developers to use natural language descriptions to create enterprise-grade AI tools in minutes. Key features include Productivity Assistants for complex tasks like research and scheduling, alongside specialized HR helpers such as Talent Insights and Manager assistants. Customers report significant efficiency gains, with one organization saving over 5,000 hours and another reducing internal request processing time by 60%.
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Official source
TechTalkThai
Read original ↗https://www.techtalkthai.com/servicenow-employeeworks-no-code-ai-agents-toolsmith/