AIS Thailand Cyber Wellness Index 2026 Shows Digital Well-being Rise to 0.724 Amid Growing AI Divide

Key summary

AIS released the fourth annual Thailand Cyber Wellness Index (TCWI) 2026, based on data from 77,492 respondents nationwide. The index measures digital well-being across seven dimensions: digital usage, digital skills, communication and collaboration, digital identity and rights, security and stability, cyberbullying, and digital relationships. The average digital well-being score increased from 0.51 in 2023 to 0.724 in 2026. While digital fluency has improved, the index highlights a gap between usage skills (0.720) and digital literacy (0.653). Key findings include that 20.7% of people have experienced online fraud; Gen Alpha (ages 10–15) scores lower than the national average at 0.61, with cyberbullying scores declining from 0.82 for ages 10–12 to 0.75 for ages 16–22; AI usage and understanding scores rose from 3.18 in 2023 to 3.30 in 2026, with a significant age gap between those aged 23–29 (3.61) and those over 60 (2.53). AIS plans to use these insights for age-specific learning programs.